page

FAQs

F...

Do you provide essay writing or academic writing services?

No, The Urban Writers do not provide writing services to students or for any academic purposes. We are a professional service for professionals. We do not condone cheating.


Do I own the copyrights to the content I order from The Urban Writers?

Yes, you are the copyright holder of all content you purchase from us. The Urban Writers do not retain any rights to the content we deliver to you.


Are orders processed right away?

All orders are processed within 24 hours. Order delivery time is set once the order has been processed. If you order on a Thursday, your order will be processed no later than Friday and your delivery time will be counted from Friday, not Thursday.


Are packages restricted to certain topics?

Yes, our Urban Writers and Urban Rising Writers packages have content restrictions. The niche dropdown contains the relevant niches for each package. If it is not listed, it is not available in that package.


Do you add content to existing books?

Yes, we can add content to your existing books. The price is the same.


Do you have writers that can produce content in other languages?

At the moment, our primary focus is on English content. At some point, we may introduce different languages.


Can I request revisions on my order?

Yes, we allow for revisions of content to ensure it meets your requirements. We allow for one revision and must be requested within the allotted time frame. For Urban Rising Writers and Urban Writers, the time frame is 5 days after delivery. For our Premium and Top packages, the time frame is 10 days.


How is the delivery time estimated?

The delivery time for each package is based on a 10,000-word content order. If your order is less than 10,000 words, there is a good chance it may be delivered in less time. For all orders over 10,000 words, there will be a delay in delivery.


Can I choose a writer?

We offer an additional package where we send you three samples from three different writers. You then may choose which writer to move forward with. If you have placed an order with us in the past, you may request to use the same writer. Note, delivery time may increase due to availability.


When ordering an eBook, does it come formatted for Kindle?

Yes, every eBook order comes properly formatted to be published on Kindle.


Can you add illustrations or graphics to my order?

Unfortunately, we do not add any graphics or illustrations to orders. We focus only on the written content.