About The Urban Writers
The Urban Writers (TUW) is a platform where customers hire freelance book writers, editors, cover designers, illustrators, formatters, narrators and translators, and work with them directly. TUW has operated since 2018.
We started as customers
Marco and Natasha Moutinho started a self-publishing business in March 2017 to earn passive income. They hired writing services but were unhappy with the service and the quality of the content delivered. That experience led them to build a better way for customers to work with freelancers.
TUW launched in 2018. Marco used his software background to build the platform where customers manage projects and talk directly with their freelancers. Natasha joined several months after launch and leads operations and the customer experience.
How you work with TUW
See how it worksYou choose who works on your project, follow the work as it happens and review the result.
You choose your freelancer
Review profiles, samples, ratings and completed orders. Chat with freelancers before you choose who to hire.
Follow the work live
Follow progress in a live online document, leave comments and chat with your freelancer. Feedback during the work doesn't count as a revision.
A separate editor checks
Every Book Writing order includes Essential Editing. A separate editor copy edits and proofreads the manuscript.
Review the originality report
Every written manuscript comes with an originality report for you to review before editing. Our quality assurance team reviews the final content.
You own everything delivered
You keep all copyrights to the work delivered. Every freelancer signs away their rights.
See your price before paying
Posting a project is free. You see the price before you pay.
Meet the founders
Marco Moutinho
Chief Executive Officer and Founder
Marco brought his software background and experience buying writing services to TUW. He built the platform where customers manage their projects, follow the work and communicate directly with freelancers.
Natasha Moutinho
Chief Operations Officer and Co-founder
Natasha started the self-publishing business with Marco in 2017 and joined TUW several months after launch. She leads operations and the customer experience.
What customers say
Customers rate TUW freelancers 4.9 out of 5 across 30,000+ ratings covering every service.
Lolo was such a pleasure to work with. She really understood the voice and direction of the book and brought so much depth and clarity to each chapter. Her writing feels natural, thoughtful, and engaging - not forced or overly complicated. She was also reliable, open to feedback, and easy to collaborate with. I truly appreciated the care she put into the manuscript and would happily work with her again.
Suraksha L.Book writing customerReally enjoyed working with Alice. She was very helpful in guiding me through the process every step of the way.
Dave K.Developmental Editing customerAlways great to work with T A. He is very receptive to feedback and does a great job bringing story ideas to life!
Tj A.Contemporary romance customerAvvy was amazing, she listened to everything I asked and was able to illustrate exactly what I was looking for and more. I would highly recommend her!
Liza H.Book illustration customerOlivia is one of the most qualified writers I've worked with in this platform. She has a POV on things and works with you as a partner, not just taking orders, which I really appreciate. Would definitely work with her again.
Rodrigo N.Computers & technology customerVal really brought my book to life. I was extremely pleased with her work. She made my first Audible book sound so professional that I feel like a success even though it is not even online yet.
Sherrye F.Audiobook narration customerIt was amazing working with Jay. Not only does his expertise show in the quality of the book, but he also successfully understands and adopts your vision to transform it into a final masterpiece. Thank you very much.
Juan Esteban B.Self-help book customerVery impressed with Genieve, an intelligent lady and an outstanding editor.
Chris J.Line Editing customerExceptional writing that captured the essence of my project beautifully. Roxie was patient with my changes and helpful with mastery of ideas. Loved the finished product!
Kristi M.Religion & spirituality customerPerfect experience, professional and fast, highly recommend as I have had 2 books done now with many more planned.
Katrina F.Spanish translation customerI am very grateful for the way Ariadne helped me bring my book idea to life. She understood my thoughts deeply and translated them into something real, with exactly the tone and direction I imagined. Her support and creativity made this process feel easy and meaningful, and I truly appreciate her contribution. Thank you Ariadne.
Yoanna U.Health & fitness customerMila is a pleasure to work with in every way. This is our second project together, and her work is outstanding.
Dr GeneHistorical fiction customerCommon questions
What is The Urban Writers?
The Urban Writers is a platform where customers hire freelance professionals for book projects and work with them directly. Posting a project is free, and customers review profiles, samples and ratings before choosing a freelancer. Customers follow progress in a live online document and communicate through comments and chat. They review the finished work and approve it or request a revision.
Is The Urban Writers legit?
The Urban Writers has operated since 2018 and has written 24,000+ books. Customers have rated its freelancers 4.9 out of 5 across 30,000+ ratings. Before choosing, customers can see freelancer profiles and ratings and chat with freelancers. Customers own everything delivered and keep all copyrights.
Who owns The Urban Writers?
The Urban Writers is owned by Dibbly Inc. Marco and Natasha Moutinho founded TUW. Marco serves as Chief Executive Officer, and Natasha serves as Chief Operations Officer.
When did The Urban Writers start?
The Urban Writers launched in 2018. Its origins go back to March 2017, when Marco and Natasha Moutinho started a self-publishing business. Their experience buying writing services led them to build TUW.
What services does The Urban Writers offer?
The Urban Writers offers book outlines, Book Writing, editing, cover design, book descriptions, illustration, formatting, audiobook narration and translation. Book Writing starts from $4.13 per 100 words, and every Book Writing order includes copy editing and proofreading by a separate editor. TUW does not take academic or student writing.
How do I contact The Urban Writers?
Email support@dibbly.com for customer support or sales@dibbly.com for sales. Live chat runs Monday to Friday, 5 a.m. to 5 p.m. Eastern. You can also book a demo call with the customer success team.
Talk with the TUW team
Contact customer support, talk with sales or book a demo to see how the platform works.
- Customer supportsupport@dibbly.com
- Salessales@dibbly.com
- Live chat hoursMonday to Friday, 5 a.m. to 5 p.m. Eastern