About Us – The Urban Writers

We’re On A Mission...

To make collaborating with freelancers an effortless and enjoyable process. With a focus on high-quality content and exceptional customer service, we are changing the way businesses and individuals get the content they need.


Born From A Desire To
Provide Better Service

Marco and Natasha didn’t have a great experience on their own content creation journey. Using other writing services left them wanting more in terms of the service they received (or lack thereof) and the quality of the content that was being delivered. These experiences with other businesses drove them to create The Urban Writers, to shake up the content creation industry and make outsourcing content an easier, more enjoyable process.

Giving customers what they had been searching for—a truly collaborative and seamless content creation platform where customers can form real connections—was the sole purpose for the inception of The Urban Writers!

Visionaries Taking On a Challenge

Marco Moutinho

Chief Executive Officer + Founder

Building The Urban Writers from the ground up, Marco took on the challenge to create something better. Since day one, his innovative mindset has allowed him to do just that as he took The Urban Writers from a concept and made it a reality.

When he sets his mind on something, he always gets it done. That is why The Urban Writers are constantly evolving and finding new ways to improve the experience of all users, whether they are customers or freelancers. With his software background and problem-solving skills, he has transformed The Urban Writers into a Platform where customers can manage, work, and communicate directly with the team.

Natasha Moutinho

Chief Culture Officer + Co-founder

Joining the company several months after it launched, Natasha brought her passion and drive to The Urban Writers. With a burning desire to establish the standout culture in the industry, Natasha is a driving force behind the customer experience.

Her belief is that every member of the team adds value and plays a vital role in the company's success. Natasha’s killer management skills and ability to foster long-lasting partnerships through sheer love and a genuine desire to support those around her have helped strengthen the foundation of a company that was built to make incredible content attainable.

Sylvia Wells
Human Resources Generalist
Candice Bell
Business Development Manager
Kazi Masum
Seo Lead
Nina-Mari Grobler
Order Fulfillment Lead
Allan Grimmer
Customer Success Lead
April Barlow
Editorial Success Lead
Annemarie Lamprecht
Design Success Lead
Mikayla Schilling
Senior Sales Representative
Alexandra Spychalska
Executive Assistant
Sean Cordes
Software Developer
Angie Kape
Brand Specialist
Raed Tulefat
Software Developer
Akhil Kumar
Writer Success Lead
Tanya Bezuidenhout
Senior Order Fulfillment Coordinator
Riley Gray
Junior Software Developer
Ané Steenkamp
Research Marketing Assistant
Dylan Tredger
Software Developer
Desire Meyer
Customer Success Agent
Lester Naidoo
Customer Success Agent
Nyasha Mutama
Order Fulfillment Coordinator
Nonkululeko Kubheka
Order Fulfillment Coordinator
Gwendoline Greyling
Order Fulfillment Coordinator
Juan Smit
Video Editor
Emmanuel Mayisa
Sales Representative
Janelle Swartz
Recruitment Success Coordinator
Kayla Prozesky
Recruitment Success Coordinator
Cheyenne Siles
Editorial Success Coordinator
Nahid Hasan Khan
Software Developer
Kaylyn White
Editorial Success Coordinator
Gryphon Harvard
Writer Success Coordinator
Maria Sseruyange
Writer Success Coordinator
Talita Du Plooy
Order Fulfillment Coordinator
Sandy Masia
Writer Success Coordinator
Marlys Heijboer
Order Fulfillment Coordinator
Mallory Wiper
Editor Success Lead
Will Oliphant
Software Developer
Matt Reid
Software Developer
Suchetana Bhattacharyea
Recruitment Success Coordinator
Leila Azmand
UI/UX Designer
Paul Jocobus
Customer Success Representative

Are You Ready to Join the Best Team
in the Freelancing Biz?

Are you ready for more? More connections, more opportunities, and more challenges? We’ve got you covered. Join our tenacious team of creatives and immerse yourself in the culture and community that sets us apart. Become part of the The Urban Writers family. It’s more than just a job. Some things really aren’t too good to be true. Get in touch—we promise you won’t regret it!

Join Our Team!

Making an Impact

In March 2017, Marco and Natasha decided to start a self-publishing business in the pursuit of earning passive income. This evolved into The Urban Writers we know and love today!


Ready to Get Started?

Get in touch with one of our Customer Support and Success Representatives! Let’s talk about your content creation needs and how we can help you achieve your goals. Check out our hours of operation.

+1 (855) 742-0902

Or drop us an email

Contact us at support@theurbanwriters.com and one of our dedicated Customer Support and Success Representatives will reach out to you. We would love to answer any questions you have or provide additional information.
We are looking forward to collaborating with you!