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Contact The Urban Writers

Contact The Urban Writers by live chat, email or the form below, or book a demo. Email support@dibbly.com for questions about an active order and sales@dibbly.com for sales questions.

Live chatWeekdays, 5 a.m. to 5 p.m. Eastern
Customer supportsupport@dibbly.com

Choose how to contact us

Live chat

Chat with us Monday to Friday, 5 a.m. to 5 p.m. Eastern. Select Open live chat to start.

Customer support

Email support@dibbly.com with questions about an active order.

Sales

Email sales@dibbly.com with sales questions.

Tell us what you need help with

Choose a topic and describe your question in the form below.

Common questions

How do I contact The Urban Writers?

Email support@dibbly.com for questions about an active order or sales@dibbly.com for sales questions. You can also use live chat or the contact form on this page.

When is live chat available?

The Urban Writers' live chat is available Monday to Friday, 5 a.m. to 5 p.m. Eastern. Select Open live chat on this page to open the chat window.

Where should I send a question about an active order?

Email support@dibbly.com with questions about an active order. Describe what you need help with in your message.

How can I book a demo?

Visit our demo booking page to book a demo. You can also email sales@dibbly.com with sales questions.

Find answers to common questions

Visit our FAQs for answers to common questions about TUW.